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Change management is critical for supporting employees as they undergo organizational change initiatives. The initiatives could be created by humans, such as corporate restructuring or a big technology rollout. Or the big change could be related to market shifts that cause layoffs or even a big hiring push.
Regardless of whether changes are initiated from within or outside an organization, on average, only 34% succeed. One big area of failure is how staff are managed during these times of coordinated chaos. If your organization is changing, here's what you can do to ensure the upheaval, whether it's viewed as bad or good, doesn't cause you to lose your best employees.
The Harvard Business Review says, "Employees' resistance to change is a leading factor for why so many change transformations fail." They suggest the biggest mistake you can make during times of transition is to fail to share the "why" behind the change with employees. During uncertain times, people look for meaning and a roadmap to get through the upheaval. This is true no matter the change initiative. Take time to communicate the core purpose behind why these changes are happening. For example:
Studies show that continuous communication during changing times is a critical factor in the success of the transformation. But the process involves more than sharing that an organizational change is coming. Instead, most employees want to understand the reasons for the shifts affecting their work lives.
Answering your team's questions will help them handle their uncertainty and stress around what's next for your organization.
In addition to communication, focus on initiatives that prevent burnout that can come with a big organizational shift. Here are five things you can do right now to help manage employee expectations around organizational change.
Here are three ways your staffing partner can make change smoother and more successful: Get in touch with your staffing partner today. Don't Let Organizational Change Drive Great Employees Out the Door
Why is the success rate so low?
How to Handle Your Employees During Changing Times
Five Change Management Tips for HR Professionals
Implementing change in your company?